by Joseph Ogungo on Tuesday, 23 June 2026 – 12:11 pm A collage image of a sample logbook(Left) and the National Transport and Safety Authority logo . Online Cyber Cafe The National Transport and Safety Authority (NTSA) has explained why some motorists are unable to download the eLogbooks, revealing that those with existing physical logbooks must first apply for a duplicate logbook to access the digital version. While responding to a query, NTSA stated that those who currently own a physical logbook cannot immediately download the eLogbook. According to the authority, the download was unavailable because the motorists already had existing logbooks. “Kindly note that you already have an existing logbook. Apply for a duplicate logbook to get an eLogbook,” NTSA stated. An image of a sample logbook. Online Cyber Cafe The clarification comes after vehicle owners questioned the authority after their portal displayed a message stating that no downloadable logbook document was available when applying. The response has shed light on the ongoing transition from physical logbooks to the newly introduced eLogbook system , which allows vehicle owners to access, download, and verify ownership records online. The digital logbook system was launched on June 10, with all motorists directed to transition to the new system aimed at improving efficiency, transparency, and security in vehicle ownership management. According to the authority, the physical logbooks remain valid registration certificates for vehicles even after the rollout of the digital system. NTSA therefore advised motorists who already possess physical logbooks to continue keeping them safely. In some cases, however, vehicle owners may be required to surrender the physical copies during replacement or conversion processes, as explained by the authority. One of the biggest advantages of the digital system is speed, making vehicle ownership transfers under the digital system take only one working day to be completed. Unlike physical documents that can easily get lost, the digital logbook can be downloaded multiple times without restrictions as long as ownership of the vehicle remains active. NTSA DG Nashon Kondiwa during a stakeholder engagement on February 23, 2026. Photo NTSA Latest News CS Ruku Issues Orders to All Govt Agencies, Warns Civil Servants Tue, 23 Jun 2026 – 12:24 pm NTSA Explains Why Some Vehicle Owners Cannot Download eLogbooks Tue, 23 Jun 2026 – 12:11 pm Five Kenyan Women Nominated for Global Award Tue, 23 Jun 2026 – 11:51 am IMF Issues Fresh Instructions to CBK Affecting Bank Interest Rates Tue, 23 Jun 2026 – 11:40 am Sifuna Responds After ODM SG Ouster, Reveals Next Move Tue, 23 Jun 2026 – 11:22 am Ruto Directs Immediate Salary Increase for All Civil Servants Tue, 23 Jun 2026 – 11:10 am Confusion for FKF as Procurement Body Issues Verdict on CHAN Scandal Tue, 23 Jun 2026 – 10:59 am New Report Flags SGR, Affordable Housing Projects Over Corruption Tue, 23 Jun 2026 – 10:47 am Interior Ministry to Link CCTVs With National ID Database in New Plan Tue, 23 Jun 2026 – 10:36 am Motorists Stranded for Hours as Massive Gridlock Hits Nairobi-Mombasa Highway Tue, 23 Jun 2026 – 10:13 am Kenya Issues 7-Day Ultimatum to Shipping Companies Tue, 23 Jun 2026 – 9:57 am DCI Arrests Nairobi MCA, Retrieves Illegal Gun Tue, 23 Jun 2026 – 9:32 am Load More